Pulse
Features
Everything a healthcare sales team needs to get ready.
Practise with AI buyers, learn products properly, prepare for real visits, and give managers and HR a clear view of who is ready.
Practise
Included in all plans
AI Roleplay
Reps hold a full conversation with an AI doctor, surgeon, lab head or purchase manager who pushes back like a real buyer.
- 9 languages: English, Hinglish, Hindi, Marathi, Tamil, Telugu, Kannada, Bengali and Gujarati.
- Voice or text. In voice mode the rep speaks their side out loud.
- 3 difficulty levels and 7 scenario types: cold call, product demo, ROI objection, multi-stakeholder, inside sales, objection handling and follow-up visit.
- Scored out of 100 right after the session, across opening, product knowledge, objection handling and closing, with specific feedback.
Included in all plans
Feedback reps can act on
Every session ends with a score, the parts that went well, and what to fix before the next visit.
- Grade bands from A to D, so progress is easy to see over time.
- Objections the rep missed are flagged, with a link to real answers from the field in the Objection Library.
- A fact check compares what the rep said with your product documents, and suggests better replies that use only those facts.
- Objections raised in practice are collected automatically into the Objection Library, grouped by clinic type and product.
In the field
Included in Pro and Enterprise
Smart Pitch
Know what to say and what to charge, product by product.
- Your pack price next to each competitor's, so reps never quote the wrong number.
- A suggested pitch for each type of buyer, built from your product facts.
- Start a roleplay straight from a product to rehearse that exact pitch.
- Product managers see which products need missing prices or details filled in.
Included in Pro and Enterprise
Visit Planner
Prepare for a real visit, then record what happened.
- Pick the buyer type and product, add the visit context, and get a call plan before you go in.
- After the visit, log the outcome. PULSE reminds reps about visits still waiting for an update.
- Visit outcomes sit next to practice scores, so you can see whether training is paying off.
Included in Pro and Enterprise
Case Studies
Real clinical results that reps can show with confidence.
- Anyone can submit a case. It goes live only after approval.
- Full-screen viewer with a booklet view, zoom and a before-and-after slider.
- Minimum photo quality is checked on upload, so cases look sharp on any screen.
- A report shows how many cases each zone and person has contributed, by category.
Included in Pro and Enterprise
Repository and Objection Library
One library for every product, which also feeds the AI.
- Brochures, catalogues, studies, videos and links, organised by product.
- The AI uses this content for roleplays, quizzes and pitch advice, so answers stay close to your own material.
- The Objection Library grows with every practice session, so reps learn from what buyers actually say.
Learn
Included in all plans
Concept Hub
Clinical basics and product knowledge, one lesson at a time.
- Short lessons on anatomy, procedures and products, shown one at a time.
- The topic quiz unlocks only after every lesson has been read.
- Every rep learns the same content in the same order.
Included in Pro and Enterprise
Brochure Quiz
Make sure reps know a product before they pitch it.
- A quiz is generated from each product's brochure, and every question is checked against the brochure text.
- Multiple-choice questions plus one written answer, marked by AI.
- Optionally, roleplay for a product stays locked until the rep passes its quiz.
- Assign quizzes with a due date, and track completion in the monthly report.
Brochure Quiz
Core tracks in Starter, all tracks in Pro and Enterprise
Skills Lab
A course library for the whole company, not just sales.
- 56 modules across 7 tracks: Sales Mastery, Marketing That Drives Revenue, Service as a Growth Engine, Operations and Regulatory, HR That Builds, Leadership and Management, and Professional English.
- Modules are filtered by department and role, and unlock as people move up levels.
- Managers assign modules with a deadline and see who has finished.
Included in Pro and Enterprise
Equipment Demos
Teach reps to demonstrate equipment the right way, and check that they can.
- Product managers upload an ideal demo video for each device.
- Reps record their own 1 to 5 minute demo in the browser or on their phone.
- AI checks the demo against the product facts, then the rep's manager scores it with a simple rubric.
- Passing reps are certified. Practice recordings are deleted automatically after 90 days, and scores are kept.
Equipment demo review
Included in Pro and Enterprise
Live Sessions
Run a training session for the whole team, wherever they are.
- A manager presents a lesson, roleplay scenario or case study, and every rep follows on their own screen.
- A live quiz checks that the team is following.
- Attendance is recorded automatically, so you know who joined.
Manage
Dashboard, calendar and leaderboard in all plans, analytics and reports in Pro and Enterprise
Dashboard, calendar and reports
One view of who is trained, who is behind, and where the gaps are.
- Training Calendar for every assignment and deadline, with overdue items flagged.
- Team dashboard and leaderboard for managers.
- Monthly Report for HR and leadership, covering completion, quizzes, demos and reps falling behind.
- Product gaps: which products the team is weak on, or not practising at all.
- A live view of who is using PULSE right now.
Included in all plans
Five-level growth path
Reps grow on performance, not just time in the job.
- Five levels from Foundation Trainee to Area Manager Track.
- Each level needs a set number of topics, quiz scores and roleplay scores. An admin confirms each promotion.
- More content and modules unlock at each level.
Included in all plans
Tickets
Questions and issues raised inside PULSE, instead of lost on WhatsApp.
- Anyone can raise a ticket, with photos or a short video attached.
- Tickets go to the right person: HR for training, the product team for product questions, managers for their own team.
- Status updates and replies are tracked, with reports on what is open.
Tickets
See these features with your products.
Book a 30-minute demo, or start a free 14-day pilot with up to 5 of your reps.